Home IT Support You Can Trust
Local & Remote
Help for Windows & Mac
Personal Support from a Real IT Expert
Tech issues can be frustrating, but getting help should not be. At COR Solutions, you do not deal with a call centre. You get direct support from an experienced technician.
Remote Support
Speak directly with me as I work on your PC or Mac
- Immediate assistance
- Watch me work
- No travel time
- Quick fixes
On-Site Visits
A home visit when hands-on help is needed
- In-person help
- Hardware fixes
- Setup assistance
- Local service
Ongoing Support Plans
Keep your tech running smoothly with priority support
- Priority service
- Multiple sessions
- Proactive monitoring
- Annual savings
Data Recovery
Get back lost or deleted files securely and confidentially
- Professional recovery
- No recovery, no fee
- Secure process
- Fixed quote before any work
How Can I Help You?
Ad-Hoc IT Support: Remote & On-Site Help When You Need It
Need quick, one-time help? I offer remote sessions for fast, efficient support or on-site visits if your issue needs a hands-on fix. From software glitches to Wi-Fi problems, I will get it sorted with no hassle.
PC and Mac
Troubleshooting
Virus Removal &
System Cleanups
Email & Software
Assistance
Wi-Fi, Printer, &
Network Setup
Choose how you would like us to contact you • We typically call back within 1 hour
Trusted Technologies & Solutions
I work with industry-leading technology partners to provide you with reliable, secure solutions that keep your systems running smoothly.
Home IT Support Plans: Stay Covered & Get Priority Service
Tired of IT problems slowing you down? A home IT support plan gives you priority assistance, proactive monitoring, and a faster response when you need help.
Flexible Plans: Choose 3 or 8 sessions, or cover 2 machines with our Duo plan.
Priority Email & Voicemail Support: Faster response, usually within 10-60 minutes.
Proactive Monitoring: Get notified of potential issues before they cause problems.
Essential Support
Professional Support
Essential Support Duo
Proactive Monitoring
Keep your system secure and updated automatically
Priority Support
Jump the queue with priority email and voicemail
Annual Savings
Save money compared to ad-hoc support pricing
Data Recovery Services
Lost files? Don't panic. I can help recover your important data quickly and securely.
There is no workshop to bring your machine to. Recovery happens remotely, with you watching, or at your home. Nothing goes anywhere without your say-so.
Software Recovery
When your files are lost but your computer still works
- Recover deleted photos, documents and emails
- Restore files from an emptied recycle bin
- Fix files you can no longer open
- I connect to your computer and work while you watch
Hardware Recovery
When your computer will not start or the drive makes strange noises
- Clicking or grinding sounds from the drive
- Blue screens, constant crashes or a machine that will not boot
- Dropped laptops and liquid damage
- Where a specialist clean-room facility is needed, I arrange it with you
How It Works
Free Check
We talk through what happened to the drive
Clear Quote
A fixed quote before anything starts
Recovery
Remotely, or at your home
Your Files Back
Restored in place, or onto a drive you supply
What's Included
- ✓ Free initial assessment
- ✓ Fixed quote before starting
- ✓ 100% confidential service
- ✓ Professional recovery tools
Important Notes
- • Stop using the computer as soon as you notice files are missing
- • Software recovery is usually done within a day or two
- • Hardware recovery through a specialist facility takes longer; you get a timescale with the quote
- • Emergency service available (additional charges may apply)
Need Data Recovery? Call Now
Don't use your computer. Call me first for the best chance of recovery.
Personal Service
No ticketing systems or call centres. Just direct, expert help.Learn more →
20+ Years of Experience
Helping Windows & Mac users across Hitchin & beyond.Learn more →
Fast & Reliable
Remote support usually within the hour, on-site visits when needed.Learn more →
Clear & Honest Pricing
No hidden fees, just great service.Learn more →
Pete Gypps
IT Support Specialist & Founder
I'm Pete Gypps, and I've been helping people in Hitchin and surrounding areas with their IT problems for over two decades. My approach is simple: treat every customer's computer as if it were my own.
With extensive experience across Windows, Mac, and Linux systems, I provide expert support without the jargon. Whether you need remote assistance or an on-site visit, I'll get your technology working properly.
Areas of Expertise:
Verified Business
Registered UK business with full insurance coverage
Local Expert
Serving Hitchin & Hertfordshire since 2003
Direct Support
Always speak directly with Pete, not a call centre