Remote Support

Fix your computer problems without leaving home

£60 + VAT
Fixed price per session • No travel costs
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How Remote Support Works

Simple, secure, and effective. I will guide you through the entire process.

1

Contact Me

Call, email or leave a voicemail about your issue

2

Connect Securely

I will guide you to download a secure connection app

3

Watch Me Fix It

Sit back and watch as I solve your problem remotely

What Can I Fix Remotely?

Most computer problems can be solved without an on-site visit

Slow computer performance
Software installation and updates
Email setup and problems
Internet connection issues
Virus and malware removal
Windows and Mac troubleshooting
Printer setup and configuration
Office 365 and OneDrive setup
File organisation and backup
Pete Gypps - Remote Support Specialist

You Work Directly with Pete

When you call for remote support, you will speak directly with me - Pete. No call centres, no being passed around to different technicians. I will personally handle your remote session from start to finish.

I have been providing remote support for over 20 years, helping people across Hitchin and beyond solve their computer problems without leaving home. Every remote session is conducted with patience, clear communication, and complete transparency.

You will be able to watch everything I do on your screen, ask questions at any time, and learn as we go. Many customers say they feel more confident with their computers after our sessions.

Same Day
Response Time
100%
Secure Connection

Usually Within 1 Hour

We typically call you back within 1 hour

Quick Email Contact